Refund Policy  At Shear Fun Branding LLC, each item is made to order with care and attention to detail.No Refunds on Personalized MerchandiseDue to the custom nature of our products, we do not offer refunds, returns, or exchanges on any personalized pr custom-made items, including embroidered apparel, leather patch hats, andprinted products.Order AccuracyCustomers are responsible for reviewing all order details, including sizes, colors, spelling, and design approvals, before finalizing their purchase. Shear Fun Branding LLC is not responsible for errors approved by the customer.Damaged or Incorrect ItemsIf you receive an item that is defective, damaged, or incorrect, please contact us within 5 days of delivery.To resolve the issue, we may require:-Photos of the item-Order DetailsIf the issue is confirmed to be our error, we will offer a replacement at no additional cost.Shipping IssuesShear Fun Branding LLC is not responsible for delays, lost, stolen packages once they have been shipped. Please contact the shipping carrier directly for assistance. Contact UsIf you have any questions or concerns about your order, please contact us:Phone: 864-865-9295 / 248-222-3511shearfunbrandingllc@yahoo.com